Exceptional Customer Experience Specialist

4 days ago


Oxnard, California, United States U-Haul Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Representative at U-Haul, you will be the face of our company, responsible for ensuring that every interaction meets our high standards. Your role will involve working closely with customers, using cutting-edge technology to manage equipment, and participating in ongoing training programs to stay ahead of the curve.

About This Opportunity

In this exciting role, you will have the opportunity to work in a dynamic team environment, where your skills and expertise will make a real difference. With a competitive salary of approximately $23.00 per hour, based on the location in Oxnard, California, and a range of benefits, including health insurance, prescription plans, and paid time off, we are confident that you will find this opportunity truly rewarding.

Key Responsibilities
  • Deliver exceptional customer service, responding to inquiries and resolving issues efficiently
  • Manage equipment using smartphone-based U-Scan technology
  • Ensure accurate maintenance and inspection of equipment on the lot
  • Engage with customers to provide product information and answer questions
  • Process transactions and maintain accurate records
Benefits and Perks
  • Career stability and opportunities for growth
  • Comprehensive benefits package, including health insurance, prescription plans, and paid time off
  • Mindset App Reimbursement, Gym Reimbursement Program, and Life insurance
  • MetLaw Legal program, MetLife auto and home insurance, and Discounts on various products and services
Requirements
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent


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