Customer Service Sales Representative
4 weeks ago
At Tailored Brands Inc, we are dedicated to fostering an environment that promotes growth, recognition, and a healthy work-life balance.
With a legacy of over 25 years, we offer our value-conscious clientele a diverse selection of brand name and designer clothing, footwear, and accessories at significant discounts.
If you have a passion for fashion and enjoy providing excellent service, this role is ideal for you.
Key Responsibilities:
- Deliver exceptional customer service by efficiently processing all transactions and addressing customer inquiries.
- Adhere to standard operating procedures for purchases, returns, exchanges, and other transactions while ensuring the security of cash and negotiable documents.
- Utilize suggestive selling techniques to enhance customer experience and meet their needs.
- Assist in restocking merchandise, maintaining store layout, and ensuring cleanliness throughout the store.
- Monitor and maintain floor stock and fitting room areas to ensure a pleasant shopping environment.
- Stay informed about product knowledge, promotional activities, and point-of-sale procedures.
Qualifications:
- Strong communication, customer service, and organizational skills.
- Ability to handle merchandise weighing up to 50 pounds and perform physical tasks such as climbing ladders and standing for extended periods.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
We look forward to your contribution in creating a positive shopping experience for our customers.
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