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Computer Systems Support Specialist

2 months ago

Brownwood, United States TEXAS JUVENILE JUSTICE DEPARTMENT Full time
Job Description

Job Summary:

The Texas Juvenile Justice Department is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our staff and stakeholders.

Key Responsibilities:

  • Provide technical support and assistance to staff and stakeholders via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with computer systems, software, and hardware.
  • Install, configure, and maintain computer systems, software, and hardware.
  • Develop and implement technical solutions to improve the efficiency and effectiveness of our IT systems.
  • Collaborate with other IT staff to ensure seamless integration of technical systems and services.
  • Provide training and support to staff on the use of technical systems and software.
  • Stay up-to-date with the latest technical trends and advancements in the field.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 2 years of experience in IT support and technical services.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and technical skills.

Preferred Qualifications:

  • Master's degree in Computer Science, Information Technology, or related field.
  • Certifications in IT support and technical services.
  • Experience working in a government or public sector environment.

Working Conditions:

The IT Support Specialist will work in a fast-paced environment with multiple priorities and deadlines. The ideal candidate will be able to work independently and as part of a team, and will have excellent communication and problem-solving skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.