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Store Operations Team Member

2 months ago

Bloomington, United States Duluth Trading Company Full time

Position Title: Retail Store Associate - $15/hour

Job Category: Retail

Requisition Number: RETAI03701

Overview:

The Retail Store Associate plays a vital role in embodying the Duluth Trading Company experience. This customer-facing position is dedicated to delivering exceptional service, showcasing extensive product knowledge, and contributing to a cohesive team environment. The associate will take pride in maintaining a well-organized, clean, and visually appealing store.

Benefits:

  • Flexible Work Hours
  • Generous Store Discounts
  • Exceptional Holiday Hours
  • Opportunities for Advancement

What You Will Enjoy:

Joining a rapidly growing organization that values innovation and excels in catalog, web, and retail operations. Being part of a team that creates practical workwear for hardworking individuals who tackle various tasks with determination.

Key Responsibilities:

  • Develop a deep understanding of the Duluth brand and product offerings to provide friendly, solution-oriented service.
  • Recognize that customer satisfaction is at the core of our mission.
  • Deliver personalized service throughout customer interactions, from greeting to checkout.
  • Communicate sales promotions effectively.
  • Proactively address customer concerns and provide positive resolutions.
  • Answer phone calls courteously, providing store information and assisting with customer orders.
  • Assist with receiving, processing, and restocking merchandise.
  • Maintain high standards of merchandising and store presentation.
  • Ensure cleanliness and organization in all areas of the store.
  • Accurately process all transactions at the register.
  • Perform additional duties as assigned by management.

Qualifications:

  • Previous retail experience is preferred but not mandatory.
  • Customer-focused approach.
  • Demonstrated pride in work and ownership of responsibilities.
  • Ability to operate with integrity and trust.
  • Strong communication and listening skills.

Physical Requirements:

  • Ability to stand or walk for extended periods.
  • Frequent bending, reaching, and lifting up to 40 pounds.
  • Capability to climb ladders and reach overhead.
  • Comfortable working in varying temperatures.
  • Proficient in using a computer for a significant portion of the day.

About Us:

Duluth Trading Company is a brand committed to providing high-quality apparel and gear for hardworking individuals. Since our inception, we have focused on creating unique clothing and innovative tools while maintaining a sense of humor and storytelling in our approach. We seek talented individuals who take pride in their work and are eager to contribute to a company with a clear vision for the future.

The responsibilities outlined in this description serve as a guideline for the general duties of the position and are not exhaustive of all tasks inherent in the role. Duluth Trading Company is an equal opportunity employer.