Sales Team Member
4 weeks ago
About the Role
We are seeking a dynamic Sales Team Member to join our team at the Mall of America location. As a Sales Team Member, you will be responsible for sharing the Little Words Project brand story, providing personalized recommendations, and guiding customers through their shopping experience in-store.
Key Responsibilities:
- Facilitate in-store beading appointments, parties, and other special events
- Introduce new products to customers and recommend items based on their needs
- Answer questions related to merchandise and store policies
- Process transactions accurately on the POS system
- Keep the sales floor tidy and well-stocked with merchandise
- Assist in maintaining the back stock and setting up merchandise on the sales floor
- Operational tasks; inventory intake, visual merchandising, clienteling, and KPIs
- Assist customers at the bead-your-own bracelet table by tying their bracelets
- Fulfill in-store custom orders by beading bracelets and contacting customers when complete
Requirements:
- Customer Service Experience
- Retail Experience is preferred
- Interpersonal and communication skills
- Desire to be creative in terms of the beading table and capturing content
- Problem-solving attitude
- Ability to work weekends and holidays
- Passion for learning and sharing LWP's core values, including positivity and kindness
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