Sales Team Member

4 weeks ago


Bloomington, United States Little Words Project Full time
Job Description

About the Role

We are seeking a dynamic Sales Team Member to join our team at the Mall of America location. As a Sales Team Member, you will be responsible for sharing the Little Words Project brand story, providing personalized recommendations, and guiding customers through their shopping experience in-store.

Key Responsibilities:

  • Facilitate in-store beading appointments, parties, and other special events
  • Introduce new products to customers and recommend items based on their needs
  • Answer questions related to merchandise and store policies
  • Process transactions accurately on the POS system
  • Keep the sales floor tidy and well-stocked with merchandise
  • Assist in maintaining the back stock and setting up merchandise on the sales floor
  • Operational tasks; inventory intake, visual merchandising, clienteling, and KPIs
  • Assist customers at the bead-your-own bracelet table by tying their bracelets
  • Fulfill in-store custom orders by beading bracelets and contacting customers when complete

Requirements:

  • Customer Service Experience
  • Retail Experience is preferred
  • Interpersonal and communication skills
  • Desire to be creative in terms of the beading table and capturing content
  • Problem-solving attitude
  • Ability to work weekends and holidays
  • Passion for learning and sharing LWP's core values, including positivity and kindness

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