Sales Representative

4 weeks ago

Richmond Heights, Virginia, United States Banners Hallmark Full time
About Banners Hallmark

We believe that our team members are at their best when helping others. Our environment allows you to support our guests through tough times and celebrate with them during the good times.

Job Summary

We are seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a clean and organized store environment.

Key Responsibilities
  • Drive Results: Assist in driving revenue by providing exceptional customer experience while balancing tasks. Understand company and store goals.
  • Customer Service and Product Knowledge: Proactively engage customers and assist in fulfilling their needs by building relationships and sharing product knowledge.
  • Operational Excellence: Ensure that both the selling floor and backroom are clean, neat, and orderly every day. Participate in processing of shipments, replenishment of the selling floor, and additional tasks.
  • Merchandising: The SA will assist in executing company guidelines to make effective merchandising decisions and hold store to standard.
Requirements
  • High School diploma or equivalent
  • Ability to work a flexible schedule; including, but not limited to, holidays, evenings, and weekends
  • Must be proficient in all duties and competencies listed above
Competencies
  • Ensures Accountability: Holding self and others accountable to meet commitments.
  • Communicates Effectively: Utilize different modes of communication to convey a clear understanding of the needs of different audiences.
  • Customer Focus: Identifies opportunities and builds solutions that meet customer expectation. Establishes and builds lasting customer relationships.
  • Business Insight: Applies knowledge of business and current market trends to advance the organization's goals. Effectively utilizes knowledge of sales drivers, strategies, and tactics played out in the marketplace.
  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
  • Nimble Learning: Actively learn through experimentation and tackling new problems using successes and failure as learnings.
  • Resourcefulness: Securing and deploying resources effectively and efficiently.
  • Instills Trust: Gaining the confidence and trust of others through honestly, integrity, and authenticity.
  • Being Resilient: Rebounding from setbacks and adversity when facing difficult situations.

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