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Experienced Library Support Specialist

2 months ago

Newton, United States Newton Centre, MA Full time

Library Support Specialist Overview:

The Library Support Specialist plays a crucial role in enhancing the user experience within the library environment. This position involves:

  • Guiding visitors in finding relevant information and resources
  • Managing the return and checkout processes through library management systems
  • Assisting with inquiries related to museum passes and event sign-ups
  • Adhering to established departmental and governmental policies
  • Facilitating requests for reserved materials and inter-library loans
  • Utilizing library technology and providing user support
  • Planning and executing community engagement programs

Qualifications:

  • A Bachelor's degree or comparable professional experience is required
  • Proficiency in library science, technology applications, and customer service
  • This position entails a commitment of 37.5 hours per week, with a comprehensive benefits package that includes health and dental insurance, among other perks.