Customer Experience Specialist

3 days ago


Auburn Hills, Michigan, United States Hampton Inn - Auburn Hills North Full time
About the Role

This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our guests. As a Front Desk Agent, you will be the first point of contact for many of our guests, and you will play a critical role in creating a warm and welcoming atmosphere.

Responsibilities:

  1. Providing exceptional customer service and resolving any issues that may arise
  2. Managing guest relationships and building loyalty
  3. Processing transactions and maintaining accurate records

Qualifications:

  • High school diploma or equivalent
  • Minimum 3 months of hospitality or customer service experience
  • Ability to work in a fast-paced environment and multitask effectively

Estimated Salary: $28,000 - $40,000 per year



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