Insurance Service Coordinator

1 week ago


Woodbridge, New Jersey, United States Plymouth Rock Assurance Full time
About the Role

The Customer Service Representative role at Plymouth Rock Assurance is a dynamic position that requires strong communication and problem-solving skills. As an essential member of our team, you will be responsible for delivering exceptional customer service, handling inbound calls, and resolving policy-related issues.

Key Responsibilities
  • Answering Customer Inquiries: Respond to customer questions and concerns regarding policies, coverages, and premiums.
  • Policy Administration: Accurately enter and update policy information into various processing systems.
  • Agent Relationships: Develop and maintain relationships with agents and companies.
Requirements
  • Strong Interpersonal Skills: Possess excellent interpersonal, listening, and communication skills.
  • Technical Skills: Have good analytical and decision-making skills, as well as proficiency in computer/data entry and general math skills.
  • Flexibility: Demonstrate flexibility and ability to work under pressure.
What We Offer

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as opportunities for growth and development within our organization. If you are a motivated and customer-focused individual looking to join a dynamic team, please submit your application.



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