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Logistics Manager

1 month ago

Franklin, Tennessee, United States Ryder System Full time
Job Summary

The Driver Manager FLEX is responsible for directly managing the day-to-day work of drivers in an assigned geographical area. This role involves coaching drivers on their jobs and safety, ensuring a positive employee experience at Ryder, and meeting customer expectations.

Key Responsibilities
  • Directly manage the day-to-day work of drivers.
  • Responsible for professional, timely, and effective internal and external drivers' interaction via phone calls and system messages.
  • Maintain driver detention time.
  • Review any Lytx events and coach drivers accordingly.
  • Document behaviors in Workday.
  • Issue Risk Associated Behaviors (RABs) according to Ryder policy.
  • Review HOS violations in Geotab and coach drivers on the related violations.
  • Document violations in Workday as necessary.
  • Responsible to ensure the tracking of driver attendance, pay, status, etc., in Workday.
  • Provide ongoing direction and leadership to drivers to ensure excellent customer service, KPI achievement, and the development of our drivers.
  • Collaborate with others in the company to identify and implement local and national creative solutions to improve driver retention.
  • Manage driver payroll and ensure drivers have quality time at home.
  • Ensure driver training is in compliance.
Requirements
  • Makes decisions in a timely manner.
  • Strong oral and written communications skills.
  • Ability to create and maintain professional relationships within all levels of the organization.
  • Ability to work independently and as a member of a team.
  • Flexibility to operate and self-driven to excel in a fast-paced environment.
  • Capable of multi-tasking, highly organized, with excellent time management skills.
  • Detail oriented with excellent follow-up practices.
  • Strong leadership skills.
  • Ability to engage and coach employees.
  • Creatively Problem Solve.
  • Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required.
  • Logistics industry knowledge is advanced required.
  • Knowledge and understanding of Customer/Company local and Federal regulations are advanced required.
  • Fundamental knowledge of Supply Chain Management components is intermediate required.
Qualifications
  • H.S. diploma/GED required.
  • Bachelor's degree preferred in Business, Logistics, Supply Chain.
  • Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field.
  • Two (2) years or more direct supervisory/leadership experience required.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.