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Product Compliance Specialist

2 months ago

Green Bay, Wisconsin, United States GREATLAND CORPORATION Full time
Job Description

GREATLAND CORPORATION, a leading provider of web-based products and services for businesses, is seeking a highly motivated and experienced professional for the Product Compliance Analyst position in our organization.

Key Responsibilities:

  • Conduct thorough research on government websites to gather relevant information and ensure regulatory compliance.
  • Communicate with government agency contacts to validate compliance information and resolve any discrepancies.
  • Obtain forms, instructions, and technical specifications from government agencies to develop and maintain product compliance.
  • Verify and proofread internally developed forms to ensure accuracy and consistency.
  • Manage the external forms approval process to ensure timely and efficient compliance.
  • Maintain a database of agency contact information, external approval information, and procurement of forms.
  • Collaborate with government agencies to convey compliance information and coordinate the resolution of product and technical issues.
  • Ensure consistent communication with outsource partners regarding compliance issues.
  • Review requirements from outsource partners for accuracy and consistency, and identify and resolve any issues.
  • Develop and maintain data-mapping documentation for use by production teams.
  • Coordinate form development and compliance for our Desktop and WRC/WageFiler products.
  • Develop forms using internal development tools, including form image design, field types, character sets, and form requirements.
  • Review government information for changes to forms, specifications, and instructions, and make product recommendations.
  • Collaborate with internal developers, technical writers, and testers on product design changes, and provide detailed mock-ups of changes needed to the production teams.
  • Provide form and field information for technical specifications.
  • Conduct research to determine revision requirements.
  • Responsible for printed output from software products, including creating and maintaining form files, database of field information, and supplemental files.
  • Test product output to validate data placement, formatting, calculations, and compliance with government specifications.
  • Create test files for internal and external customers to gain approval with government agencies for electronic filing.
  • Research customer issues and coordinate resolution with the appropriate Product Development team.
  • Communicate compliance updates to internal and external partners.
  • Demonstrate proficient knowledge of products and relevant usage for end users.
  • Ensure that compatibility issues or concerns are addressed in a prompt, accurate manner.
  • Cultivate strong working relationships with Product, Brand, and Sales Management.
  • Other duties as assigned.

Qualifications & Experience:

  • Associate's degree (A.A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Proficiency with MS Office Applications; Excel, Word, PowerPoint, Visio.
  • Experience with payroll or tax accounting, specifically wage reporting, preferred.
  • To perform this job successfully, an individual must have intermediate skills in using Microsoft Word and Excel, as well as conducting internet research.
  • Experience with Helix and XML is beneficial.