RN Clinical Manager

4 weeks ago


Plano, Texas, United States Gentiva Full time
Palliative Care Clinical Manager

We are seeking a skilled RN Clinical Manager to oversee the day-to-day operations of our Advanced Illness Management (AIM) and Palliative Care department. The ideal candidate will have experience in healthcare administration and a passion for delivering high-quality patient care.

  • Coordinate and manage all business affairs and clinical activities related to AIM and Palliative Care.
  • Ensure clinical care delivery goals are met and exceeded.
  • Manage a team of AIM Clinical Coordinators, AIM NPs, and AIM RNs.
  • Oversee scheduling, frequency adherence, clinical coordination, medical record maintenance, and marketing functions.
  • Manage incoming calls from partners and patients.
  • Ensure Visit Freq compliance, scheduling PRN visits, post hospitalization follow-up with patient/family, and expediting discharge home with AIM communication with partners.
  • Order labs, DME, and imaging as needed.
  • Coordinate results with NPs, enter telephone encounters in partner EMR, and enter routine visit med reconciliation in partner EMR.
  • Ensure transitions to HSP referrals to CTC for care type.
  • Assist in identifying HSP eligible patients.
  • Identify HH providers that can accept HH referrals from PCC.
  • Identify and communicate with local partner office for lab drop-off.

Requirements

  • Registered Nurse with Home Health, Hospice, and/or Palliative Care experience preferred.
  • Bachelor's degree in nursing, Business Administration, or related field; or equivalent experience and knowledge in Health Care Operations required.
  • Master's degree in business or related field preferred.
  • Minimum of 2 years healthcare administration/operations management required.
  • Must be able to work some nights/weekends on call.
  • Certified in Hospice and Palliative Care - preferred.

We Offer

  • Comprehensive Benefits Package:
Health Insurance, 401k Plan, Tuition Reimbursement, PTO

  • Opportunity to participate in a Fleet Program
  • Competitive Salaries
  • Mileage Reimbursement
  • Professional growth and development opportunities

Legalese

  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet stage-specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace


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