Sales Associate

4 weeks ago

Hagerstown, Maryland, United States Knitwell Group Full time
About Us
At Knitwell Group, we're committed to empowering women to lead the lives they love. Our brand, Ann Taylor, embodies the spirit and heritage of American women, providing them with the tools and inspiration they need to navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere, from the office to special occasions.

We're a culture centered on empowering employees, with access to industry leaders and tools to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work.

Position Overview:

As a Sales Associate, you'll drive revenue by providing clients with exceptional services through relationship building, sharing style/product information, and presenting a clean, safe, and well-maintained store environment. You'll consistently achieve individual goals, which support store goals.

Primary Responsibilities/Accountabilities:
  • Embracing our values and setting an example through your behaviors
  • Responsible for compliance with all Knitwell Group practices and procedures
  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Revenue Generation:
  • Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals
Client Experience:
  • Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to Knitwell Group service experience standards
  • Acknowledges, interacts, and builds relationships with clients, creates client loyalty, and has the ability to multi-task while servicing internal and external clients
  • Addresses client concerns, coming to resolution when possible, and involving management where appropriate
  • Portrays a gracious, friendly, energetic, and engaging manner and is at all times respectful and professional
  • Takes ownership, solicits, and incorporates feedback for professional growth and development - Consistently receives positive, unsolicited client feedback
  • Communicates effectively with store management, store team, and external clients in person, through written correspondence, and over the phone
  • Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
  • Embraces our values and behaviors and inspires team by leading by example through your words and actions - Supports an environment of learning and trust by acting as a positive role model
  • Is responsible for compliance with all Company policies, practices, and procedures and all federal, state, and local laws
Operations:
  • Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g., replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing price changes)
  • Meets merchandise processing standards and maintains an organized and accessible work area
  • Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
  • Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
  • Participates and assists in the preparation for the stores' inventory
  • Reports to work as scheduled; records time worked accurately by using Knitwell Group's Time and Attendance system; remains flexible to the needs of the business
  • Follows all Knitwell Group operational guidelines, processes, and procedures
  • Reviews Bulletin Boards daily
Technical Expertise:
  • Demonstrates a desire and ability to be learner responsible and navigates the Knitwell Group computer learning systems
  • Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
  • Is proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and processes transactions accurately
  • Operates phone, answering calls with an appropriate greeting, transferring, and placing calls on hold
  • Operates and understands the functions of the PDT
Product/Brand Management:
  • Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of Knitwell Group, current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
  • Lives the Knitwell Group Purpose, Values & Behaviors, Practices in all interactions
  • Participates in and attends Store Meetings
  • Proactively uses associate education tools to build product and styling knowledge with his/her peers
  • Embraces fashion, understands current market trends, and is able to articulate them using Knitwell Group interpretations in every client interaction. Represents the brand by adhering to Knitwell Group's dress code guidelines
  • Packages and wraps client purchases according to Knitwell Group standards
Position Requirements:
  • Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with Knitwell Group's guidelines
  • Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
  • Accuracy: Ability to handle cash and provide change without error
  • Schedule: Remains flexible in scheduling that meets the needs of the business
  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room
Educational Requirements and Experience:
  • Minimum Requirements: High School Diploma or GED
  • Minimum one year sales associate or relevant experience in the services industry with proven results
Location:
Store 1229-Hagerstown-ANN-Hagerstown, MD 21740Position Type:
Regular/Part timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

Maryland Pay Information: https://www.knitwellgroup.com/assets/MD-Posting-Ann-Taylor.pdf

  • Sales Associate

    1 month ago

    Hagerstown, Maryland, United States Spirit Halloween Full time

    Spirit Halloween Job OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will play a key role in delivering an exceptional shopping experience for our guests.Key Responsibilities:Acknowledge all guests through a greeting, smile, or eye contact, ensuring a welcoming...

  • Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States Chico's FAS Full time

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.Key Responsibilities:Drive for Results: Meet company sales goals...

  • Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States Chico's Full time

    Job Summary:The Sales Associate is a key member of our team, responsible for delivering exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of our brand, working closely with customers to understand their needs and provide personalized recommendations.Key Responsibilities:Provide exceptional customer service,...

  • Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States Hibbet Sports Full time

    Hibbett Sports Job DescriptionKey Responsibilities:Provide exceptional customer service and create a positive shopping experience.Encourage customers to take advantage of services offered by Hibbett Sports.Meet sales targets by following established guidelines and using sales data to improve store and personal performance.Learn, practice, and uphold all...

  • Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States Express Full time

    Job Summary:As a Sales Associate at Express, you will be responsible for providing an exceptional customer experience. This includes assisting customers with purchases, maintaining a clean and organized sales floor, and processing transactions accurately and efficiently.Key Responsibilities:Provide a great in-store shopping experience for customersAssist...

  • Sales Associate III

    3 weeks ago

    Hagerstown, Maryland, United States Tapestry Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of visual merchandising standards.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive and...

  • Sales Associate Position

    1 month ago

    Hagerstown, Maryland, United States Levi Strauss & Co. Full time

    Sales Associate Role at Levi Strauss & Co.As a Sales Associate at Levi Strauss & Co., you will be responsible for:• Providing exceptional customer service by addressing inquiries and resolving complaints• Maintaining a clean and organized sales floor• Processing transactions accurately and efficiently using the POS system• Collaborating with team...

  • Sales Associate III

    4 weeks ago

    Hagerstown, Maryland, United States Tapestry Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Associate III to join our team at Tapestry, Inc. As a Sales Associate III, you will be responsible for delivering exceptional customer service and driving sales results in a fast-paced luxury retail environment.Key ResponsibilitiesProvide personalized service to customers, building strong...

  • Sales Associate III

    4 weeks ago

    Hagerstown, Maryland, United States Coach Full time

    Key Responsibilities: Meet customer needs through solution-oriented and forward thinking Discuss product features and build the sale by suggesting appropriate add-on items Complete daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandisingAbout the Role:As a Sales Associate at Coach, you will be...

  • Retail Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States SalonCentric Full time

    Job SummaryAre you passionate about delivering exceptional customer service and staying up-to-date on the latest beauty trends?We're seeking a highly motivated and knowledgeable Retail Sales Associate to join our team at SalonCentric, a subsidiary of L'Oreal USA. As a Retail Sales Associate, you will be responsible for providing outstanding customer service,...

  • Seasonal Sales Associate

    1 month ago

    Hagerstown, Maryland, United States Levi Strauss & Co. Full time

    About the RoleWe're looking for a talented Seasonal Store Sales Associate to join our team at Levi Strauss & Co. in Hagerstown, MD. As a Seasonal Store Sales Associate, you will play a key role in supporting store productivity during peak periods, providing excellent customer service, and maintaining a visually appealing store environment.Key...

  • Retail Sales Associate

    4 weeks ago

    Hagerstown, Maryland, United States Zumiez Full time

    Job SummaryZumiez is seeking a Seasonal Retail Sales Associate to provide exceptional customer service and sales support during peak periods. As a key member of our sales team, you will be responsible for:Providing customer service utilizing Zumiez selling techniquesOrganizing and presenting merchandise based on Zumiez merchandise techniquesProviding...

  • Senior Retail Sales Associate

    4 weeks ago

    Hagerstown, Maryland, United States Harbor Freight Tools Full time

    **Job Summary**We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at Harbor Freight Tools. As a valued member of our team, you will be empowered to deliver exceptional customer experiences and drive sales growth.**Key Responsibilities:**Provide outstanding customer service and support to customersHandle...

  • Retail Sales Associate

    4 weeks ago

    Hagerstown, Maryland, United States Automotive Fasteners Inc Full time

    We are seeking a skilled Retail Sales Associate to join our team at Automotive Fasteners Inc. The ideal candidate will have a strong background in sales and customer service, with the ability to thrive in a fast-paced retail environment.Key Responsibilities:Provide exceptional customer service and build rapport with customersMonitor inventory levels and...

  • Retail Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States Best Buy Full time

    Key Responsibilities:• Greet and engage with customers in a warm and friendly manner.• Use acquired skills and knowledge to recommend products and services that meet customers' current and future needs.• Assist customers with sales orders, returns, and exchanges.• Serve as a brand ambassador and help execute profitable growth.About the Role:As a...

  • Seasonal Retail Sales Associate

    1 month ago

    Hagerstown, Maryland, United States Old Navy Full time

    Job Title: Seasonal Retail Sales AssociateAt Old Navy, we're on a mission to democratize fashion and make it accessible to everyone. As a Seasonal Retail Sales Associate, you'll play a key role in helping us achieve this goal.Key Responsibilities:Drive sales and delight customers by expressing your passion for apparel and fashion trends.Create memorable...

  • Levi's Stylist

    3 weeks ago

    Hagerstown, Maryland, United States Levi Strauss & Co. Full time

    Job Description:    Job Summary: We are seeking a skilled Sales Associate to join our team at Levi Strauss & Co. As a Sales Associate, you will provide exceptional customer service to every Levi's Store customer by implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. Key...

  • Part Time Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States Lowe's Full time

    Job Summary:We are seeking a Part Time Sales Associate to join our team at Lowe's. As a Sales Associate, you will be responsible for delivering quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.Key Responsibilities:Validating loading tickets and processing orders and deliveries accurately so...

  • Retail Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States L Oreal USA Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service, selling the finest professional beauty brands, and educating customers on promotions, upcoming sales events, and advertised...

  • Retail Sales Associate

    3 weeks ago

    Hagerstown, Maryland, United States Columbia Sportswear Full time

    About the RoleColumbia Sportswear is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our retail operations.Key...