Retail Sales Associate

5 days ago


Hagerstown, Maryland, United States Columbia Sportswear Full time
About the Role

Columbia Sportswear is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our retail operations.

Key Responsibilities
  • Provide excellent customer service by responding to consumer inquiries, offering product recommendations, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and visual displays.
  • Process sales transactions accurately and efficiently, including handling returns, exchanges, and refunds.
  • Contribute to the profitability of the store by receiving and processing incoming and outgoing products, and maintaining accurate inventory levels.
  • Develop knowledge of our products, policies, and procedures to effectively communicate with customers and colleagues.

Requirements
  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in a retail or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work a flexible retail schedule, including evenings and weekends

Working Conditions
  • Frequently in a fast-paced environment with frequent movement and interaction with customers and colleagues
  • Occasionally requires the ability to work in a place with exposure to dust and noise
  • Ability to communicate clearly with others

Columbia Sportswear is an equal opportunity employer and is committed to providing a work environment free from discrimination and harassment. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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