Parking Operations Manager

3 weeks ago

Salt Lake, Utah, United States Global Parking Systems LLC Full time

Global Parking Systems LLC is seeking a skilled Parking Operations Manager to join our team at Salt Lake City International Airport. As a key member of our operations team, you will be responsible for ensuring a smooth-running operation by guaranteeing that all staff employees are performing their job functions in an efficient manner.

Main Responsibilities:

  • Deliver top-flight customer service to airport patrons.
  • Train frontline employees to ensure they understand policies and procedures to perform at their best.
  • Supervise the quality of work and conduct quarterly training for all employees to ensure that all work tasks and assignments are performed efficiently, effectively, and as required.
  • Monitor maintenance of the facility to ensure that it is clean and maintained according to company policies and procedures.
  • Monitor parking operations to ensure that proper procedures are being followed and any discrepancies are reported to senior management and/or airport clients promptly.
  • Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of claims.
  • Be familiar with all aspects of the operation and cover other duties on an as needed basis.
  • Promotes and assists with some HR Services to support organizational needs.

Minimum Qualifications:

  • High school graduate or equivalent.
  • Qualified candidates must have prior supervisory or management experience preferably in the parking industry.
  • Qualified candidates should be proficient with Microsoft Word, Excel, and Outlook.
  • Must have a flexible schedule and be able to work Holidays and weekends or nights as needed to support the operation.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, memos, interpret, speak, and communicate all aspects of job related in the English language. Ability to respond to common inquiries or complaints from customers.

Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions in the English language.

Written Communication: Writes clearly and informatively; Able to read and interpret written information.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Professionalism: Maintains positive attitude. Responds to requests for service and assistance. Reacts well under pressure.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits Include: After 90 days full time employees become eligible for dental, medical, and vision insurance, paid holidays, sick time, and vacation.

THIS IS A NON-EXEMPT/HOURLY POSITION. MVR CHECK, CRIMINAL BACKGROUND CHECK AND PRE-EMPLOYMENT DRUG TESTING IS REQUIRED.

Global Parking Systems LLC is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.

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