Tow Truck Operator/Customer Service Representative

4 weeks ago


Salt Lake, Utah, United States GLOBAL PARKING SYSTEMS - SALT LAKE Full time
Job Summary

We are seeking a highly skilled and customer-focused Tow Truck Operator/Customer Service Representative to join our team at GLOBAL PARKING SYSTEMS - SALT LAKE. As a key member of our ground transportation team, you will be responsible for providing exceptional customer service and ensuring the safe and efficient operation of our tow trucks.

Key Responsibilities:

  • Provide excellent customer service to passengers and drivers, responding to their needs and resolving any issues in a professional and courteous manner.
  • Operate tow trucks to relocate vehicles as requested by clients and management, ensuring safe and efficient transportation.
  • Assist customers who have forgotten where they parked their vehicles, providing directions and support as needed.
  • Use specialized vehicles to jump-start customers' vehicles as required.
  • Operate a cash register as needed, handling transactions and providing change to customers.
  • Control traffic at entrances and exits as needed, ensuring the safe flow of vehicles and pedestrians.

Requirements:

  • Must be 18 years of age or older at time of hire.
  • Knowledge of the metro area is desirable.
  • Customer service experience is preferred.
  • Prior airport experience is preferred.
  • Must have an excellent attendance record and be able to arrive on time when scheduled.

Working Conditions:

Employees will work in and around potentially dangerous traffic situations, and must be safety-conscious at all times. Employees will be regularly exposed to outside weather conditions, including snowstorms and extreme heat. This position is 100% outside work.



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