Parking Attendant

2 months ago

Salt Lake, Utah, United States SP Plus Corporation Full time

Position Overview:
SP+ is committed to our mission of enhancing every moment for those on the move. Our dedicated team recognizes the value of time, striving to empathize with the needs of our clients and customers. This commitment results in a powerful blend of skilled personnel and cutting-edge technology, allowing SP+ to focus on every moment, ensuring that the time invested by our colleagues, clients, and customers is always meaningful.

Core Responsibilities:
As a Parking Attendant, you will be responsible for delivering exceptional customer service while managing payment transactions for parking services and ensuring smooth traffic flow at the entrance. Your duties will include:

  • Arriving at work punctually, dressed in the appropriate uniform.
  • Counting the cash drawer at the start of your shift to confirm the initial amount.
  • Handling cash and/or validations securely.
  • Issuing change and providing receipts or tickets for each transaction.
  • Calculating or re-calculating bills based on customer tickets.
  • Operating the cash register to process transactions accurately.
  • Providing pricing information for parking services.
  • Assisting customers with directions to various city locations.
  • Completing forms for lost tickets when necessary.
  • Resolving customer inquiries independently or with supervisor assistance.
  • Answering phone calls in a courteous and timely manner.
  • Maintaining the cleanliness of the booth and surrounding area.
  • Conducting regular checks to ensure adequate supplies and work aids are available.
  • Verifying transaction logs against cash on hand.
  • Compiling daily revenue reports once a specified amount has been collected.
  • Documenting received amounts, vehicle entries/exits, and preparing shift reports.
  • Performing any additional tasks as assigned by the supervisor.

Qualifications:
To excel in this role, candidates must meet the following requirements:

  • Education: A minimum of a high school diploma or equivalent experience.
  • Experience: Previous experience in a related field is preferred but not mandatory.
  • Availability: Flexibility to work various shifts, including evenings and weekends, as needed.
  • Licensing: A valid state-issued driver's license with a clean driving record is required.
  • Mathematical Skills: Proficiency in basic arithmetic operations and the ability to make change.
  • Language Skills: Ability to read and understand simple instructions and communicate effectively.
  • Reasoning Skills: Capability to follow detailed instructions and address standard problems.
  • Other Skills: Competence in using timekeeping devices and cash handling equipment.

Physical Requirements:
This position requires the ability to sit, use hands for handling objects, and occasionally walk. Specific vision abilities required include close vision.

SP+ is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace. We are committed to recruiting, hiring, training, and promoting individuals without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or any other protected class.

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