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Automotive Service Operations Manager
2 months ago
Exciting Opportunity in the Car Wash Industry
We are thrilled to announce a new car wash facility opening soon As the General Manager, also referred to as the "Site Leader," you will oversee all daily operations of the site.
Your primary responsibilities will include:
- Recruiting, scheduling, and training staff while fostering their professional growth.
- Ensuring exceptional customer service is a priority for all team members.
- Maintaining operational excellence and a positive work environment.
Key Job Details:
- Work hours: 45+ hours per week.
- Compensation: Salary paid weekly, with potential performance bonuses averaging $13K annually.
- Benefits: Health, dental, and vision insurance, paid vacation, and a 401k plan with matching contributions for eligible participants.
Our Culture:
At Tommy's Express, we pride ourselves on our vibrant and energetic team. We are dedicated to creating a fun workplace that enhances the experience of our guests. Our company is committed to providing various career paths, including facility maintenance, retail leadership, district management, accounting, and marketing. We believe in treating our employees and customers like family, offering competitive wages and benefits, and investing in our team's growth and advancement.
Core Responsibilities:
- Managing hiring and termination processes.
- Creating daily schedules for all staff members.
- Conducting staff training sessions.
- Performing weekly site audits.
- Implementing and training on processes and procedures.
- Handling customer complaints and damage claims.
- Assisting in marketing strategies and tracking measurable outcomes.
Essential Skills and Qualifications:
- Proficient in Excel and other office software.
- Strong technical and mechanical aptitude.
- High ethical standards and professional conduct.
- Excellent communication skills.
- Results-oriented and self-motivated.
- High school diploma or equivalent; trade school completion is a plus.
- Strong interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Effective problem-solving skills and adaptability to changing priorities.
- Organizational skills to maintain a tidy workspace.
- Proficient in using computers, tablets, smartphones, and the internet.
- Physical capability to perform various tasks, including lifting items over 50 pounds.
Safety Considerations:
- Knowledge of ladder safety protocols.
- Understanding of electrical hazards and lock-out/tag-out procedures.
- First aid training.
- Fall protection measures.
- Use of personal protective equipment.
Work Environment: Employees may encounter fumes, airborne particles, and moving mechanical parts. The noise level can be high, but all necessary safety equipment will be provided.
