Onsite Service Representative

4 days ago


TX United States Grainger Full time
Job Title: Onsite Service Representative

We are seeking a highly skilled Onsite Service Representative to join our team at Grainger. As a key member of our team, you will be responsible for providing exceptional customer service and driving account growth through our KeepStock program.

Key Responsibilities:
  • Manage customer inventory and provide outstanding customer service
  • Drive account growth through the KeepStock program
  • Work with partners to implement sales strategy and provide solutions to customers' MRO needs
  • Resolve customer problems promptly and retain customer loyalty
  • Follow designated route and maintain route guides
  • Identify continuous improvement opportunities in productivity, process, and cycle time
Requirements:
  • 3 years' experience in selling or service environment
  • High School Diploma or equivalent
  • Customer service and sales growth oriented
  • Collaboration and problem-solving skills
  • Ability to handle different technical and operational issues
  • Valid driver's license and required automobile insurance
Benefits:
  • Medical, dental, vision, and life insurance plans
  • Generous paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs

Grainger is an equal opportunity employer and is committed to fostering an inclusive and accessible environment. We welcome applications from diverse candidates and are proud to be a Great Place to Work-Certified company.



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