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Onsite Account Representative

2 months ago

FL United States Fastenal Full time
Job Description

As a Full-time Onsite Account Representative at Fastenal, you will be responsible for building and maintaining strong relationships with our customers. This role requires a high level of customer service, communication, and problem-solving skills.

Key Responsibilities:
  • Work directly with multiple customer contacts to build relationships and ensure customer satisfaction
  • Receive, inspect, and stage products for delivery
  • Purchase and manage inventory, including quoting and sourcing
  • Develop and execute sales plans to meet business goals
  • Communicate business statistics and progress to management
  • Develop and implement continuous improvement programs
  • Maintain cost savings programs and create a unique environment of program offerings
  • Handle day-to-day customer needs
Requirements:
  • 18 years of age or older
  • Valid driver's license and ability to meet driving record requirements
  • Degree in Business/Marketing or equivalent industry experience
  • Proficient in Microsoft Office Suite
  • Excellent written and oral communication skills
  • Strong math aptitude, attention to detail, and sense of urgency
  • Strong organization, planning, and prioritizing abilities
  • Problem-solving, deductive reasoning, and decision-making skills
  • Highly motivated, self-directed, and customer service-oriented
  • Ability to learn and perform multiple tasks in a fast-paced environment
  • Ability to work independently and in a team environment
Preferred Qualifications:
  • Experience in Strategic/Key account or National Account sales
  • Prior vending and implementation experience
  • Knowledge and experience using Timeline software
  • Prior process mapping and DMAIC experience
  • Experience speaking and presenting to groups of people
About Us

Fastenal is a Fortune 500 company with over 3,000 servicing locations worldwide. We are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

Full-Time Benefits

Fastenal offers a competitive benefits package to all full-time employees, including health, life, long-term disability, and dental insurance, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.