Residential Property Supervisor

3 weeks ago


Miami, United States FirstService Residential Full time

Position Overview:

In the role of Community Operations Manager, you will oversee the comprehensive management of our on-site operations. Your primary focus will be to cultivate effective collaborations with all departments within the property to achieve organizational goals. Our Community Association Managers work closely with Regional Directors and their respective Boards to execute initiatives, tackle challenges, and deliver exceptional service to our clients.

Key Responsibilities:

  • Lead and manage the assigned property and portfolio effectively.
  • Supervise team functions while upholding high standards for processes, methodologies, and personnel.
  • Serve as a point of contact to guarantee quality service delivery, meet Board expectations, and facilitate timely responses to inquiries and issues.
  • Maintain a thorough understanding of the contractual agreement between the association and FirstService Residential, ensuring all obligations are fulfilled.
  • Engage with new residents to foster community relations.
  • Conduct regular property inspections to identify areas for improvement and provide actionable recommendations.
  • Oversee construction projects and ensure that property maintenance and enhancements are completed within budget and on schedule.
  • Manage a variety of documentation in our portal, including work orders, meeting minutes, and management reports.
  • Recruit, train, and schedule staff, ensuring adequate coverage and addressing any staffing issues that arise.
  • Perform property-specific responsibilities as needed.

Qualifications:

  • A minimum of 3 years of experience in property management, hospitality, or construction.
  • Bachelor's degree in business or a related discipline.
  • Must possess a valid Community Association Management (CAM) license issued by the State of Florida.
  • Strong critical thinking, problem-solving, judgment, and decision-making skills are essential.
  • Proficiency in Microsoft Office Suite and other relevant software is required.
  • Exceptional organizational, motivational, leadership, and interpersonal abilities.
  • Ability to handle sensitive and confidential information appropriately.
  • Familiarity with Florida Statutes and community regulations is advantageous.

Physical Requirements:

  • Capability to lift up to 50 lbs while adhering to safety protocols.
  • Must be able to stand, sit, walk, and occasionally climb.
  • Ability to respond promptly to emergencies.
  • Willingness to work in various environmental conditions (e.g., wind, heat, cold, rain).

Benefits:

As a full-time exempt employee, you will have access to a comprehensive benefits package, including multiple medical plan options, dental, and vision coverage. Additionally, you will enjoy paid time off, holidays, and a 401k plan with company matching. Occasional travel may be necessary for training and other corporate events.



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