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Restaurant and Bakery Operations Supervisor

2 months ago


Little Falls, Minnesota, United States Perkins Full time

Benefits:
401(k)
Performance-based bonuses
Competitive salary
Dental coverage
Employee discounts
Health insurance
Paid time off
Vision coverage
At Perkins Restaurant & Bakery, we consider our employees as part of our extended family, along with the families we serve. You will play a crucial role in transforming special occasions into memorable experiences and making everyday meals extraordinary. Our success is built on ensuring 100% guest satisfaction with every visit.

If you seek to work and advance with a company that has a proven history of success and a strong commitment to its employees, you are in the right place. We value each other for our talents, creativity, and unique perspectives.

We leverage our individual strengths to achieve collective success as a team. If you are looking for career advancement, we offer that as well.

SUMMARY OF POSITION: You will oversee the operations of the assigned restaurant, responsible for meeting sales and profit targets through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards.

Your role will involve delivering an exceptional guest experience while fostering a positive working environment for the staff.
REPORTING RELATIONSHIPS: You will report directly to the Regional Manager.

Internal:
You will have extensive interactions with all levels of restaurant personnel and home office departments.

External:
Your external contacts will include guests, distributors, repair technicians, sales representatives, and community organizations.
LEADERSHIP ABILITIES: You will demonstrate principled actions, sound judgment, and follow through on commitments. Anticipate challenges and make timely, informed decisions. Exhibit a passion and knowledge of food, beverages, and service. Lead by example with a guest-first focus. Set and communicate goals with the team, monitoring progress.
Address issues directly and honestly, resolve conflicts, and seek improvement opportunities. Clarify roles, responsibilities, priorities, and expectations.

POSITION ACTIVITIES AND TASKS: You will directly supervise all unit management and indirectly oversee non-exempt employees during restaurant operations. You will be accountable for all administrative and operational aspects, ensuring the execution of employee duties to guarantee maximum guest satisfaction and a quality work environment.

You will be responsible for achieving planned profit levels while ensuring maximum guest satisfaction.
Plan and analyze the unit's workforce, ensuring adequate development and training for all employees, including management.
In certain situations, you may be required to perform or assist in all functions for all positions in the restaurant.

Ensure that all menu items are prepared, portioned, and presented correctly in a clean, safe, and sanitary manner according to established procedures and performance standards.

Ensure compliance with productivity and service standards with a sufficient number of well-trained and productive employees.

Manage the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.

Maintain inventory levels for both food and non-food items according to company guidelines through proper ordering procedures and efficient usage.

Anticipate, identify, and rectify system breakdowns to achieve guest satisfaction.

You will be accountable for accurate financial data, including payroll, cash receipts, productivity food costs, fund security, and operating expenses; prepare and review financial reports.

Attend scheduled regional meetings and make presentations as requested.
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS: Extensive standing and walking for up to 8 hours.

Must be able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid hazards.

Must be able to communicate clearly.
Exposure to heat, steam, smoke, and cold.
Reach heights of approximately 6 feet and depths of 2-3 feet.
Must have a high level of mobility/flexibility in the provided space.
Must possess time management skills.
Must be able to read, write, and perform basic calculations.
Must be able to control and utilize fingers for writing, slicing, chopping, and operating equipment.
Must be able to fit through openings 30" wide.
Must be able to work irregular hours under heavy pressure during busy times.
Bending, reaching, walking.
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet.
Lifting up to 50 pounds.
Exposure to dish and cleaning chemicals.

SUPERVISION RECEIVED:
Receive direction and training from the Regional Manager regarding specific procedures and assignments.

EDUCATION LEVEL REQUIRED:
High school diploma; some college or degree preferred.

EXPERIENCE REQUIRED:
  • 2 years of General Manager experience preferred.

Disclaimer:

This position description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

It is intended to accurately reflect the principal job elements essential for making decisions related to job performance, employee development, and compensation.

As such, the incumbent may perform other duties and responsibilities as required.

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