Product Information Specialist

3 weeks ago


Woburn, Massachusetts, United States RD Enterprises Full time
Product Knowledge Specialist

We are seeking a Product Information Specialist to join our team at RD Enterprises. In this role, you will be responsible for providing accurate and up-to-date information about our products and services to our customers.

Responsibilities:

  • Develop and maintain a comprehensive knowledge base of our products and services
  • Provide detailed information about our products and services to customers
  • Troubleshoot technical issues and resolve customer concerns
  • Document and update customer records accurately
  • Collaborate with other teams to ensure seamless customer support

Requirements:

  • Previous experience in customer service or sales
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment
  • High School diploma or equivalent required

Estimated Salary: $42,000 - $52,000 per year, depending on experience



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