Automotive Customer Experience Manager
4 days ago
We are seeking an Automotive Customer Experience Manager to join our team at Champion Chevrolet of Avon. As a key member of our service department, you will be responsible for overseeing the flow of our Drive Lane and providing exceptional customer service.
Key Responsibilities:
- Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
- Provide concierge support for all owner inquiries, whether phone or in-person.
Required Skills and Qualifications:
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with customers
- Professional, well-groomed personal appearance
- Clean driving record
- Willingness to submit to a pre-employment background check and drug screen
Benefits:
- Medical, dental, and vision insurance
- 401(k)
- Life insurance
- Paid vacation and holidays
- Regular employee appreciation lunches
- Opportunity to advance
- Employee discounts on products and services
- GM factory training
Salary Estimate:$65,000 - $85,000 per year, depending on experience.
About Us:
Champion Chevrolet of Avon is a family-owned and operated business that values its employees and customers. We offer training programs, a supportive culture, and opportunities for advancement.
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