Service Delivery Director

7 days ago


Honolulu, Hawaii, United States Marriott Vacations Worldwide Full time
Job Responsibilities
  • Managing Housekeeping Operations: You will be responsible for maintaining strong working relationships with the Front Office team to ensure effective communication and efficient operations.
  • Managing Departmental Costs: You will supervise and approve the budgeting and ordering of guestroom and cleaning supplies, ensuring that we stay within budget.
  • Ensuring Exceptional Customer Service: You will respond to and handle guest problems and complaints effectively, incorporating guest satisfaction as a key component of departmental meetings.


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