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Customer Service Lead

2 months ago

Salinas, California, United States Circle K Full time
Lead Customer Service Representative

Circle K is seeking a skilled and experienced Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.

Key Responsibilities:
  • Provide prompt and courteous customer service, ensuring a positive experience for all customers.
  • Train and develop new Customer Service Representatives, helping them to achieve their full potential.
  • Perform shift supervision, ensuring that all store operations run smoothly and efficiently.
  • Complete all store merchandise build-to's, ensuring that our shelves are always fully stocked.
  • Receive and verify vendor deliveries, ensuring that all products are received in good condition.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.