Store Experience Coordinator

1 week ago


Shirley, New York, United States Marshalls Full time
Job Title: Store Experience Coordinator

We are seeking a highly motivated and customer-focused Store Experience Coordinator to join our team at Marshalls Store 1051. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive internal and external customer experience.

Key Responsibilities:
  • Promote a culture of honesty and integrity, maintaining confidentiality and adhering to all labor laws, policies, and procedures.
  • Train and coach Associates on front-end principles, personalizing the customer experience, and promoting loyalty programs.
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates.
  • Provide and accept recognition and constructive feedback, partnering with Management on Associate training needs to increase effectiveness.
Requirements:
  • Available to work flexible schedule, including nights and weekends.
  • Strong understanding of merchandising techniques.
  • Capable of multi-tasking.
  • Strong communication and organizational skills with attention to detail.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Able to train others.
What We Offer:
  • Competitive starting pay range of $17.00 to $17.50 per hour.
  • Benefits package, including Associate discount, Employee Assistance Program (EAP), smoking cessation support, paid sick time, bereavement leave, child care discounts, pet insurance, credit union, cell phone discounts, and referral bonuses.
  • Opportunities for career growth and professional development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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