Family Support Coordinator

5 days ago


Fort Wayne, Indiana, United States Brightpoint Full time
About the Role

This Family Support Emergency Repair and Replacement Coordinator position plays a crucial role in Brightpoint's mission to provide essential services to families in need. The successful candidate will be responsible for overseeing the coordination of the furnace repair and replacement program, ensuring seamless execution and adherence to established guidelines.

Key qualifications include a solid understanding of weatherization, construction technology, or heating systems, as well as exceptional communication and organizational skills.

The salary for this position is estimated at $46,000 + depending on experience, reflecting the importance of this role in delivering vital support to families.

Responsibilities:
  1. Determine final eligibility and enroll families into the Emergency Repair and Replacement program
  2. Conduct thorough assessments of homes' heating systems to identify areas requiring repair or replacement
  3. Prepare detailed job specifications and cost estimates for submission to clients
  4. Maintain open lines of communication with clients regarding work progress and schedules
  5. Supervise and direct subcontractors to ensure efficient project execution
  6. Closely monitor and inspect completed work to guarantee high-quality results
Eligibility Requirements:
  • High School Diploma or equivalent required; preference given to candidates with relevant experience or education in weatherization, construction technology, or heating systems
  • Superior interpersonal, written, and verbal communication skills, accompanied by mathematical aptitude
  • Self-directed work style with minimal supervision, emphasizing reliability, organization, and attention to detail
  • Flexibility to adapt to changing priorities and accommodate varying schedules, including evenings and weekends
  • Sensitivity to working with individuals from diverse socioeconomic backgrounds
  • Proficiency in Microsoft Office applications


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