Sales Support Representative
4 weeks ago
Job Overview:
Ferguson Enterprises is seeking a highly motivated Sales Support Representative to join our team. As a Sales Support Representative, you will work closely with our sales associates to provide exceptional customer service and support.
Key Responsibilities:
- Work with sales associates to determine the best products and solutions for customers.
- Ensure timely quotations and accurate sales orders.
- Coordinate deliveries on behalf of customers.
- Answer sales calls and address customer concerns or questions.
- Utilize customer relationship management (CRM) system and phone system effectively.
Requirements:
- 0-3 years of sales and/or customer service experience preferred.
- Strong sales skills, including the ability to upsell.
- Proven track record of responding quickly to customer needs and making timely decisions.
- Ability to work well in a fast-paced environment and follow through on commitments.
- Highly motivated and customer service-oriented mentality with the ability to build relationships.
- General digital literacy, including Microsoft Office.
- Ability to quickly learn product knowledge and processes.
What We Offer:
- Competitive pay range: $32.91 per hour.
- Bonus or incentive plan eligibility.
- Equal employment opportunities for all qualified individuals.
About Ferguson Enterprises:
Ferguson Enterprises is a leading provider of quality supplies for various industries. We value our associates' well-being and offer a comprehensive benefits package, including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.
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