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Systems Administrator

2 months ago

Brownsville, Texas, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Systems Administrator to join our team at Fort Valley State University. As a key member of our IT department, you will be responsible for the installation, testing, maintenance, and provision of technical support for university-wide systems software.

Key Responsibilities
  • Manage the team's ticket queue and escalate issues as necessary
  • Build electronic forms to advance university efficiency
  • Monitor FVSU's website daily to ensure availability, patching, performance, and security
  • Maintain continuous system availability, system security procedures, and access to user accounts
  • Configure SAML and other SSO platforms
  • Manage university-wide systems such as DHCP, DNS, file, mail, and print servers
  • Assist in the planning and installation of new hardware and software systems
  • Perform software product evaluation, including installation, testing, reporting, and technical support to the campus community
Requirements
  • Bachelor's degree in computer science or closely related field
  • Proven ability to troubleshoot and resolve complex technical problems
  • Experience creating and maintaining technical documentation
  • Extensive knowledge of Windows and Mac OS X Operating Systems
  • One year's experience in a multi-vendor, multi-platform environment
  • Knowledge of PC/Mac hardware and software applications
  • Ability to communicate technical information to non-technical audiences
  • Ability to think logically, resolve problems, identify tasks, and develop project plans
Preferred Qualifications
  • Industry certifications for IT professionals
  • Higher education institution IT experience
  • Experience with HTML
  • Experience in technical writing and documentation
  • Experience with JAMF and Intune device management solutions
Working Conditions

This position requires occasional travel, evening/night/weekend work, and the ability to lift up to 50 pounds and handle other physical demands.