Customer Service Ambassador

4 days ago


North Olmsted, Ohio, United States K9 Resorts of North Olmsted Full time

K9 Resorts of North Olmsted seeks a highly motivated and customer-focused individual to fill the role of Customer Service Representative. This position is ideal for those who are passionate about working with animals and providing exceptional customer service.

About the Job

This full-time position requires a high school diploma or equivalent and basic computer skills. Previous experience is preferred but not required. The successful candidate will be responsible for ensuring that all customers receive a "wow experience" during their visit to our facility.

The primary duties of this role include:

  • Greeting all customers and pets in a welcoming and professional manner
  • Performing check-in/check-out and reservation procedures in our POS system
  • Accepting payment from customers and maintaining accurate records
  • Taking custody of pets and ensuring they are properly cared for
  • Providing tours of our facility to potential customers when necessary
  • Responsible for feeding, medicating, and caring for all dogs

We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, as well as opportunities for professional growth and development.



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