Customer Service Liaison

3 days ago


North Olmsted, Ohio, United States K9 Resorts of North Olmsted Full time
Job Overview

K9 Resorts of North Olmsted is seeking a highly motivated and compassionate Customer Service Liaison to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer experiences to our clients and their furry friends.

The ideal candidate will possess excellent communication skills, be able to multitask with ease, and demonstrate a love for dogs. If you are passionate about providing top-notch customer service and have a knack for making everyone feel welcome, we encourage you to apply.

About the Role

This full-time position offers a competitive salary of $42,000 - $50,000 per year, depending on experience. In addition to a comprehensive benefits package, you will also receive ongoing training and support to ensure your success in this role.

Responsibilities

* Greet all customers and pets upon arrival
* Perform check-in/check-out procedures and manage reservations
* Provide personalized attention to pets, including feeding, exercise, and playtime
* Assist with phone inquiries and respond to customer concerns
* Collaborate with management to maintain a clean and safe environment for pets

Requirements

* High school diploma or equivalent required; previous experience in customer service preferred
* Ability to work a variety of shifts, including weekends and holidays
* Strong communication and interpersonal skills
* Basic computer skills and proficiency in Microsoft Office
* Ability to lift 25 pounds and stand for long periods

What We Offer

* Competitive salary and benefits package
* Ongoing training and support
* Opportunity to work with a dynamic team of animal lovers
* A fun and supportive work environment

How to Apply

If you are a motivated and compassionate individual who is passionate about providing exceptional customer service, please submit your application today.

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