Senior Specialty Systems Operations Engineer

3 weeks ago


Charlotte, North Carolina, United States Centraprise Full time
Here at Centraprise, we're seeking a skilled Senior Specialty Systems Operations Engineer to join our team. This role will involve leading or participating in managing all installed systems and infrastructure, as well as collaborating with cloud engineering teams to adopt and adapt to best practices. Key responsibilities include facilitating discussions on preventative action, root cause analysis and resolutions, and collaborating with development teams to update business continuity plans.

About the Role:
As a Senior Specialty Systems Operations Engineer with Centraprise, you will be responsible for leading team members and collaborating with peers, mid-level managers, vendors, and other technical personnel to resolve technical issues and achieve the highest levels of systems and infrastructure availability and reliability. You will also be responsible for reviewing and analyzing operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability.

What You Will Do:
- Facilitate discussions on preventative action, root cause analysis and resolutions with service management
- Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability
- Collaborate with development teams to update business continuity plans and provide input on development of new and existing support guidebooks
- Operational Support of Cloud Technologies including Kubernetes, and Public Cloud services related to Azure and GCP
- Work closely with cloud engineering teams to adopt and adapt to best practices and assist partners with troubleshooting with onboarding, migrations to new cloud platforms and day-to-day break-fix activities and upgrades as needed.

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