Organizational Change Management Professional

2 days ago


Fairfax, Virginia, United States Leidos Full time
Job Title:

Organizational Change Management Specialist

Job Summary:

Leidos is seeking a highly skilled Organizational Change Management Specialist to join our team. As a key member of the Customer Experience team, you will play a critical role in providing an enhanced customer and user experience across a large set of stakeholders and users.

Key Responsibilities:
  • Serve as the primary liaison between the internal program team and customers and users during all phases of the migration to the DoDNet to improve the overall customer and user experience.
  • Build and maintain strong relationships with stakeholders through regular communication and support.
  • Develop and execute customer engagement plans to meet program goals.
  • Communicate with customers through a variety of channels, partnering with the Communications Specialist to identify communications needs, develop high-quality and user-friendly communications, and deliver communications in a timely manner.
  • Apply organizational change management methodologies to help prepare users for upcoming changes.
  • Establish metrics for measuring the success of customer engagement initiatives.
  • Initiate, plan, execute, and report on tasks independently.
  • Convey complex information in a clear and simple manner.
Requirements:
  • BA degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience.
  • DoD SECRET or above clearance required.
Preferred Qualifications:
  • Experience working in an IT environment.
  • Experience in executive communications and organizational support, including experience liaising with high-level customers and stakeholders.
  • Advanced writer and editor.
  • Understanding of change management methodologies.
  • Ability to translate complex technical subject matter into user-friendly communications.
  • Intermediate to advanced proficiency with Microsoft Word, Excel, and PowerPoint.
  • Strong technical aptitude.
  • Proven ability to handle multiple projects simultaneously with multiple audiences and against a deadline.
  • Outstanding interpersonal skills, including the proven ability to work across different audiences, personalities, and experience levels.
About Leidos:

Leidos is a leading provider of IT and engineering services to the US government and commercial markets. We are committed to delivering innovative solutions that meet the evolving needs of our customers.

Pay Range:

Pay Range $78,000.00 - $141,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.



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