Front Desk Associate
6 days ago
We are seeking a friendly and authentic Front Desk Associate to join our team at Hampton Inn & Suites. As a Front Desk Associate, you will be one of the first ambassadors that a guest comes into contact with, creating a unique and personalized guest experience when they check in.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
- Manage front desk operations, including check-in, check-out, and guest services.
- Process transactions accurately and efficiently.
- Assist with room assignments, cancellations, and blockings.
- Inform guests about hotel services, directions, room rates, and amenities.
- Operate and explain TDD operations for guests.
Requirements:
- Ability to verbally communicate effectively with guests and co-workers.
- Good computer and phone skills.
- Ability to handle transactions in an accurate manner.
- Pushing, pulling, bending, stooping, and upward reaching.
- Some exposure to cleaning chemicals.
- Great relationship building skills and salesmanship.
What We Offer:
- Salary negotiable based on experience.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Other ancillary insurance products available.
- 401k with a match.
- Paid vacations.
- Monthly bonus.
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