Front Desk Associate

6 days ago


Hammond, Louisiana, United States Hampton Inn & Suites Full time
Job Title: Front Desk Associate

We are seeking a friendly and authentic Front Desk Associate to join our team at Hampton Inn & Suites. As a Front Desk Associate, you will be one of the first ambassadors that a guest comes into contact with, creating a unique and personalized guest experience when they check in.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  • Manage front desk operations, including check-in, check-out, and guest services.
  • Process transactions accurately and efficiently.
  • Assist with room assignments, cancellations, and blockings.
  • Inform guests about hotel services, directions, room rates, and amenities.
  • Operate and explain TDD operations for guests.

Requirements:

  • Ability to verbally communicate effectively with guests and co-workers.
  • Good computer and phone skills.
  • Ability to handle transactions in an accurate manner.
  • Pushing, pulling, bending, stooping, and upward reaching.
  • Some exposure to cleaning chemicals.
  • Great relationship building skills and salesmanship.

What We Offer:

  • Salary negotiable based on experience.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Other ancillary insurance products available.
  • 401k with a match.
  • Paid vacations.
  • Monthly bonus.

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