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Property Leasing Specialist

2 months ago

Littleton, Colorado, United States Camden Property Trust Full time
Job Overview

Position Summary:

Are you passionate about delivering exceptional customer service and building meaningful relationships? As a Property Leasing Specialist at Camden Property Trust, you will be the first point of contact for prospective and current residents. Your primary focus will be to ensure resident satisfaction while achieving leasing, retention, and occupancy objectives for the community. Our Leasing Specialists are skilled communicators who excel in understanding and anticipating customer needs to create outstanding experiences.

Key Responsibilities:
  • Oversee the leasing process from initial tour to move-in, ensuring a seamless experience by closing sales, completing lease agreements, and inspecting units.
  • Highlight the community's features and benefits in relation to the needs of potential residents.
  • Maintain a customer-centric approach throughout the year to facilitate smooth lease renewals for existing residents.
  • Develop and implement innovative marketing and social media strategies to enhance property visibility.
  • Support occupancy and retention targets by proactively following up with both prospective and current residents.
  • Utilize problem-solving skills and sound judgment to navigate unexpected situations effectively.
  • Maintain comprehensive knowledge of the community and competitors to provide potential residents with all necessary information for informed decision-making.
  • Foster positive resident relations through prompt and courteous responses to inquiries and concerns.
  • Exhibit meticulous attention to detail in preparing lease documents, resident files, applications, and related administrative tasks.
  • Collaborate with team members to plan and execute resident engagement events.
  • Assist with additional projects and activities as required.
Qualifications:
  • Minimum one year of experience in sales, hospitality, or customer service.
  • Bachelor's degree is preferred.
  • Ability to meet or exceed sales and customer service objectives.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong written and verbal communication abilities.
  • Experience in leasing or property management is a plus.
  • Familiarity with OneSite and Yield Star is advantageous.
  • Bilingual proficiency in Spanish is a plus.
Additional Information:
  • This role involves a mix of sedentary and active tasks, including climbing stairs to tour and inspect apartments.
  • Repetitive hand and wrist motions may occur while using a computer and writing.
  • Work is conducted in a typical office environment with daily outdoor exposure when touring the community.
  • Proper safety training and equipment usage can minimize hazards.
  • Ability to manage stressful and diverse work situations is essential.
  • Emotional resilience and maturity are key attributes for success in this role.
  • Flexibility to work extended hours and varied schedules is required.
  • Periodic travel may be necessary for work-related activities.
  • Attendance and punctuality are critical for success in this position.
Compensation and Benefits:

The pay range for this position is competitive and commensurate with experience. Additional compensation may include leasing incentives and performance-based bonuses. Camden Property Trust offers a comprehensive benefits package, including paid time off, medical/dental/vision insurance, a 401(k) plan, and an employee share purchase program. Eligibility for benefits varies based on employment status.

Application Process:

Interested candidates can apply through our Careers page.