Eligibility Specialist I
3 days ago
We are seeking a highly skilled Eligibility Specialist I to join our team at the Department of Children and Families. As an Eligibility Specialist I, you will play a critical role in determining the eligibility of applicants and recipients for public assistance programs.
Key Responsibilities- Interview applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
- Learn and apply numerous state and federal program regulations to determine program eligibility.
- Instruct clients in completion of various forms and review applications for completeness and accuracy.
- Determine program eligibility using a computer-based eligibility system and review documents provided by clients.
- Research information provided by applicants to confirm eligibility status.
- Report cases where identity theft or fraud is suspected.
- Advise clients of deadlines, time frames, and necessary actions to be taken.
- Manage electronic caseloads and ensure accuracy levels are maintained.
- Compute and authorize public assistance benefits based on financial and family status.
- Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies, or determining eligibility.
- Ability to attend a mandatory training course.
- Incumbents may be eligible for telework if they meet certain requirements.
As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our clients. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development.
About UsThe Department of Children and Families is a dynamic and innovative organization dedicated to protecting the vulnerable, promoting strong and economically self-sufficient families, and advancing personal and family recovery and resiliency.
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