Customer Service Representative
3 weeks ago
Job Summary
We are seeking a highly organized and customer-focused individual to join our front desk team as a Customer Service Representative. In this role, you will be the first point of contact for our clients, providing exceptional service and support while maintaining accurate records and scheduling appointments.
Key Responsibilities
- Answer phone calls and respond to client inquiries in a timely and professional manner
- Document and maintain client information, service data, and other pertinent information within our practice management software
- Escalate complex matters to senior staff as needed
- Provide exceptional customer service while staying organized and managing multiple tasks
What We Offer
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. We offer a comprehensive benefits program, including medical, dental, vision, a 401(k) with employer match, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
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