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Sales and Service Coordinator

2 months ago

Culver City, California, United States Sephora Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will be responsible for supporting all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store.

Key Responsibilities
  • Supporting Sales and Service Initiatives: Ensure an exceptional shopping experience by supporting all aspects of sales and service initiatives.
  • Coordinating Paid Services, Events, and Classes: Coordinate paid services, events, and classes to meet customer needs and drive sales.
  • Implementing Loyalty Programs: Support the implementation of loyalty programs to reward and retain customers.
  • Handling Cash: Responsible for cash handling, ensuring a smooth checkout process and maintaining accurate records.
  • Training Store Team: Educate teams on service offerings, customer experience, and other key areas to ensure a high level of customer satisfaction.
Qualifications and Experience
  • Prior experience in retail sales and service, preferably in a coordinator role.
  • Passion for client service and teamwork.
  • Strong communication skills, ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.
About Sephora

Sephora is an equal opportunity employer and values a diverse and inclusive workplace. We are committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws.