Branch Service Manager

1 week ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Zions Bancorporation Full time
Job Title: Branch Service Manager

Nevada State Bank, a division of Zions Bancorporation, is seeking a highly skilled Branch Service Manager to join our team. As a Branch Service Manager, you will be responsible for managing the branch's service, sales, and operations functions to achieve strategic goals.

Key Responsibilities:
  • Manage the branch's service, sales, and operations functions to achieve strategic goals.
  • Interview, select, hire, and train employees.
  • Provide leadership and training for the sale and referral of bank products and services.
  • Resolve and respond to client service issues, complex client complaints, and questions.
  • Direct the work of managed employees and maintain production or sales records.
  • Recommend promotions or other changes in employee status and handle employee complaints and grievances.
Requirements:
  • 2+ years' experience in retail banking, sales, new accounts, customer service, loan processes, or other directly related experience.
  • Knowledge of the banking industry, processes, procedures, regulations, and products.
  • Strong customer service, relationships building, sales, and management skills.
  • Able to handle various client concerns and problems.
  • Good communication skills, both verbal and written.
  • Knowledge of computer programs, i.e., word processing, spreadsheets, etc.
Benefits:
  • Medical, Dental, and Vision Insurance - START DAY ONE.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
  • Paid Training, Paid Time Off (PTO), and 13 Paid Holidays.
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees.
Pay Range:

$47,500 - $60,000

Equal Opportunity Employer:

Zions Bancorporation is an equal opportunity employer and welcomes applications from diverse candidates.


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