Team Lead

5 days ago


Iowa City, Iowa, United States Panchero's Mexican Grill Full time
Job Overview

Panchero's Mexican Grill is seeking a motivated and enthusiastic Team Lead to join our team. As a Team Lead, you will be responsible for leading a team of employees, ensuring excellent customer service, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Lead a team of employees to achieve sales and customer satisfaction goals
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner
  • Maintain a clean and safe work environment, adhering to health and safety standards
  • Prepare and cook food to order, ensuring quality and presentation standards are met
  • Manage inventory, supplies, and equipment to ensure efficient operations
  • Develop and implement strategies to improve customer satisfaction and employee engagement

Requirements:

  • Leadership experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and lead by example
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to lift up to 50 pounds and stand for long periods

What We Offer:

  • Competitive hourly rate
  • Flexible scheduling
  • Opportunities for career advancement
  • Free meals and discounts on food and merchandise
  • A fun and dynamic work environment

About Us:

Panchero's Mexican Grill is a fast-casual restaurant chain that serves fresh, made-to-order burritos, tacos, and other Mexican-inspired dishes. We are committed to providing excellent customer service and creating a positive work environment for our employees.


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