Flexographic Solutions Engineer
2 weeks ago
Miraclon Corporation is a leading provider of flexographic printing solutions, and we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing high-level technical support for our Flexcel NX products to our customers, both remotely and onsite.
Key Responsibilities
- Provide technical support on hardware, application, and software for regional flexographic customers.
- Perform remote support via phone and dedicated tools.
- Deliver proactive services, including preventive maintenance and plateroom audits, at customer sites.
- Install and upgrade Miraclon products.
Critical Skills and Requirements
- Self-starter with strong technical knowledge and troubleshooting skills in the printing prepress industry.
- Excellent writing and verbal communication skills.
- Ability to work under pressure and in a fast-paced environment.
- Customer-focused with a service excellence attitude.
- Willingness to travel extensively (up to 75%).
Requirements
- In-depth technical knowledge of flexographic equipment, including imagers and processing equipment.
- A minimum of 5 years' experience in flexographic printing service or general printing service.
- Track record of high-quality performance and results.
- Experience working in a hands-on and field position with relatively little supervision.
What We Offer
A flexible schedule between 8 a.m. and 6 p.m. Monday through Friday, with occasional weekend work or travel required. If you are a motivated and skilled technical professional looking for a challenging role, please submit your application.
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