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Railcar Repair Operations Manager
2 months ago
We are a leading freight rail services and transportation company, headquartered in Columbus, Ohio, with a network of over 100 locations in 33 states. Our company operates the largest railcar services network in the industry, encompassing 18 large railcar repair facilities and more than 75 field services locations, in addition to a rail services division that operates three short line railroads and a dozen contract switching and transloading sites.
We are seeking a skilled and experienced professional to join our team as a Bench General Manager for Field Services. This role serves as a Business-Leader-In-Training, developing skills and experience to manage and lead a geographic territory in accordance with our company's standards, including all production activities and execution of our organizational and growth strategy to achieve quality, safety, customer satisfaction, revenue growth, and profitability targets.
Key Responsibilities:
- Support Corporate Objectives: Drive expectations, ensure safety, quality, and production KPIs/metrics are being met.
- Ensure Safety: Make safety the highest priority on site(s); strive for continual improvement in compliance with federal, state, and company directives.
- Lead by Example: Coach and develop management team centered around company core values of Safety, Quality, and Integrity.
- Support a Positive Customer Experience: Prompt communication, accurate information, and consistent delivery.
- Focus on Continuous Improvement: Develop and propose improvement plans for senior leadership consideration.
- Financial Stewardship: Participate in the financial stewardship for the directed facilities, including cost management and P&L review.
- Implement Companywide Programs: Ensure companywide programs, policies, and procedures are implemented effectively within directed sites.
- Coordinate Resources: Coordinate internal and external resources as needed to provide Team Member training, endeavor for efficiency improvements, and reduce quality non-conformances.
- Training and Development: Responsible for the training and development of employees and supervisors while improving their own strategic skills and abilities in preparation for a future leadership assignment.
Requirements:
- Education: Preference for Bachelor's degree in Business or related field.
- Experience: At least five plus (5+) years minimum experience required in an operations or heavy manufacturing environment.
- Management Experience: Three (3+) years minimum of successful supervisory or management experience with well-developed interpersonal and communication skills.
- Operational Experience: Demonstrated ability to run a successful operation.
- Strategic Thinking: Strategic thinker with the ability to translate strategies into operation objectives and projects.
- Analytical Skills: Strong analytical skills, self-motivated with excellent teamwork.
- Customer Service: Goal oriented and a strong customer service attitude.
- Communication Skills: Excellent verbal and written communication skills.
- Technology: Effective use of standard office computer technology such as databases, word processing, ERP, and reporting systems.
- Accounting Knowledge: Knowledge of General Accounting Principles and effective accounting controls.
- Time Management:
- Presentations: Ability to effectively present information to broad groups of audience, including senior management and external customers.
- Problem Solving: Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Interpersonal Skills: Strong interpersonal skills with the ability to work effectively with people at all levels of the organization.
- Travel: Candidates must be able to travel frequently across the entire company network to further their development and must be relocatable on a temporary or permanent basis.
