Customer Service Representative for Retail Environment

5 days ago


Royal Oak, Michigan, United States FedEx Full time

FedEx is hiring a Customer Service Representative to join their retail team. About the Role
As a Customer Service Representative at FedEx, you'll be responsible for providing exceptional customer service in a fast-paced retail environment. Key responsibilities include following instructions from supervisors and assisting other team members with store functions. You will also assist in training new store team members and demonstrate consultative behaviors to understand each customer's individualized needs.

About FedEx
FedEx is a leading logistics company dedicated to delivering unparalleled customer experiences. Our commitment to innovation, reliability, and customer satisfaction has made us a trusted name in the industry.

About This Opportunity
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and working in a dynamic retail environment. As a Customer Service Representative, you will have the chance to make a real difference in our customers' lives and contribute to the success of our team.

Salary Range
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience and qualifications. We also provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

Required Skills and Qualifications
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You should also be able to adapt quickly to changing situations and priorities, while maintaining a high level of professionalism and courtesy at all times.

Benefits
In addition to a competitive salary and comprehensive benefits package, we offer a range of perks and rewards to support your well-being and career advancement. These include flexible scheduling, opportunities for overtime pay, and recognition programs to celebrate your achievements.

Apply Today
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].



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