IT Solutions Specialist
4 weeks ago
BGE, Inc. is a nationwide consulting firm that provides services in civil engineering, planning, landscape architecture, construction management, survey and environmental services for public and private clients. Our employees enjoy a comprehensive benefits package to include outstanding health care, generous 401(k) match, career mapping and highly competitive time away from work programs to include dependent care and flexible Fridays.
Key Responsibilities- Provide first-tier support for implemented solutions, ensuring seamless integration and optimal performance.
- Develop innovative solutions using Microsoft Power Platform, Esri Suite, or additional interfaces, driving business growth and efficiency.
- Prepare and deliver technical training programs, empowering employees to leverage systems, products, and services effectively.
- Offer expert advice and guidance to users, demonstrating ingenuity in applying knowledge to non-standard solutions.
- Interpret technical manuals and documentation, creating instruction manuals for non-technical users and providing training in all modes of usage.
- Bachelor's degree in MIS, Computer Science, or related field is preferred.
- Previous internship experience is a plus.
- Ability to learn new and innovative concepts quickly and apply them to real-world solutions.
- Knowledge of coding concepts, including APIs, web applications, SOAP requests, and RESTful requests.
- Understanding of database concepts and structures.
- Experience with Office 365.
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