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Customer Service Representative

2 months ago

Delray Beach, Florida, United States PetroServices Full time
About Petro Services

Petro Services, Inc. operates Daily's and Shell convenience stores throughout Southeastern Florida, providing exceptional customer service and a wide range of products and services.

Job Summary
Cashiers are Customer Service Representatives who engage with guests, maintain a clean and stocked store environment, prepare food service offerings, and process customer transactions.

Key Responsibilities
  • Provide excellent customer service, greeting all customers and answering questions
  • Scan and process customer transactions accurately and efficiently
  • Prepare and maintain food service products and coffees, ensuring a high level of quality and presentation
  • Know, understand, and follow all cash-handling and credit card policies, maintaining a secure and compliant environment
  • Stock merchandise and service products, such as napkins, coffee cups, and other essentials
  • Perform housekeeping and cleaning tasks, both inside and outside the store, to maintain a clean and safe environment
  • Assist with inventory and putting away orders, ensuring accurate and efficient stock management

Requirements
  • 18+ years of age
  • Outgoing and friendly demeanor, with excellent communication skills in English
  • Ability to safely lift 55 lbs. and carry short distances, stand and walk for 8+ consecutive hours, and perform other physical demands of the role
  • Great teamwork and customer service skills, with a focus on providing exceptional experiences for guests

Shifts and Benefits

Cashiers work a variety of shifts, including morning, afternoon, and overnight, and are eligible for exceptional benefits, including medical, dental, and vision insurance, paid vacation and holidays, and employee bonus programs.