Customer Service Ambassador

4 weeks ago


Irving, Texas, United States Uline Full time
Unlock Your Potential as a Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? As a Customer Service Representative at Uline, you'll play a vital role in ensuring our customers receive the best possible service.

About the Role

We're seeking a highly motivated and customer-focused individual to join our team. As a Customer Service Representative, you'll be responsible for processing customer orders and inquiries in a collaborative call center using world-class technology. You'll communicate with customers over phone, email, and chat, helping them navigate our website and online ordering.

Key Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.
  • Communicate with customers over phone, email, and chat.
  • Help customers navigate Uline's website and online ordering.
  • Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.

What We Offer

At Uline, we're committed to providing our employees with a comprehensive benefits package, including complete medical, dental, vision, and life insurance coverage, Flexible Spending Accounts, and wellness programs. We also offer a 401(k) with a 6% employer match, paid holidays, and generous paid time off. Our Tuition Assistance Program covers professional continuing education, and our bonus programs include annual performance, sales goals, and profit sharing.

Why Choose Uline?

As a family-owned company, we're proud to operate as a drug-free workplace and are committed to EEO/AA Employer/Vet/Disabled. Our employees make the difference, and we're dedicated to offering exceptional benefits and perks. Explore Uline.jobs to learn more about our company culture and values.

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