Automotive Customer Service Representative
3 weeks ago
At Christian Brothers Automotive, we are seeking a highly motivated and customer-focused individual to join our team as an Automotive Customer Service Representative. This role is perfect for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.
Responsibilities:
- Check guests in and out
- Answer phone calls and schedule appointments
- Provide safe shuttle service for our valued guests
- Treat our guests with the utmost respect under all circumstances
- Assist the shop with receiving, processing, incoming and outgoing parts and other errands as needed
- Keep the facility clean and organized
- Assist other team members as needed with clerical tasks
- Direct, coordinate, and participate in performing guest service activities
- Serve as a community ambassador for the store
- Follow all safety policies and procedures
Qualifications:
- Proven successful customer service experience
- Strong interpersonal skills to effectively communicate with staff, vendors, and guests
- Valid state driver's license
- Meet required insurance driving record parameters
- Ability to multitask and meet deadlines
- Proficient with Microsoft Office Suite or related software
Physical Requirements:
- Frequently required to sit, stand, walk, talk, and hear
- Occasionally required to balance, stoop, kneel, and/or crouch
- Must occasionally lift and/or move up to 50 pounds
About Us:
Christian Brothers Automotive began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
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