Receptionist

4 days ago


Minneapolis, Minnesota, United States H&R Block Full time
About the Role

We are seeking a highly skilled and customer-focused Receptionist to join our team at H&R Block. As a key member of our front-line staff, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Answer phone calls and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service, both in-person, over the phone, or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficiency with the ability to use Microsoft Office
What We Offer

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results.

We offer a range of benefits to support your total well-being, including an Employee Assistance Program, wellbeing program, and discounts on everyday items and services.

Join our team and be part of a dynamic and supportive work environment that is recognized throughout the world on Best Companies lists.


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