Shift Leader
5 days ago
Shift Leader Job Description
Potbelly Sandwich Shop is seeking a skilled Shift Leader to lead and manage our team members during shifts. As a Shift Leader, you will be responsible for ensuring excellent customer service, maintaining a clean and safe work environment, and promoting a positive and productive team culture.
Key Responsibilities:
- Lead team members on shifts, providing feedback and guidance to ensure excellent customer service and quality products.
- Ensure all security procedures are followed and back-of-the-house procedural standards are met.
- Count drawers and follow proper daily cash handling procedures.
- Prepare quality finished products efficiently and comply with health and safety standards for food, cleanliness, and safety.
- Restock food line, chips, and cooler, and clean tables, counters, floors, bathrooms, kitchen, and utensils.
- Operate cash register, handle, balance, and follow all cash handling procedures.
Requirements:
- At least 18 years old.
- A minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
- Ability to stand/walk for 8-9 hours or as needed.
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
- Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.
What We Offer:
- Competitive pay.
- Medical, Dental & Vision Insurance.
- Domestic Partnership Benefits.
- Paid Parental Leave.
- FSA and HSA with Employer Contribution.
- Commuter Benefit Program.
- Retirement Savings 401(k) with company match.
- Employee Assistance Program.
- Paid Time Off.
- Discount Program.
- Flexible Work Schedule.
- Career growth opportunities.
We Are an Equal Opportunity Employer:
Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business.
Why Work at Potbelly?
Potbelly is a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. We are a fast-paced and friendly environment where you can grow your career and make a difference in the lives of our customers and team members.
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